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Background

 

Background

Grigsby Consulting LLC was established 10/11/2002 to purvey David W. Grigsby's talents to Small and Medium Business.

Executive Summary

David enjoys the freedom of being a consultant and the influence that a great consultant can have on customers, product development lifecycles, education and documentation. He has an insatiable desire for continued learning, new experiences, critical feedback, and breaking through existing boundaries. He is a natural driver and prefers to be instrumental to the change process and influencing the necessary order, assessments and clarity so that the team members can execute to deliver the required deliverables on time and under budget while maintaining good morale. He has a honed understanding of commercially adequate and enjoys exceeding expectations. He will generally excel in customer satisfaction and enable success for his team members while delivering positive results quickly using minimal resources and oversight by leveraging his strong desire to achieve coupled with his diverse experience and insight.

 Professional Background

David’s professional background includes many different roles as an individual contributor and as a manager. He has served as the Chief Technology Officer for the City of Indianapolis and is a Microsoft Alumnus. His civil service as CTO allowed him to use his talents to manage a large Information Technology datacenter serving 5500 desktops for 60 plus local government entities in the 12th largest city in the United States. His time at Microsoft allowed him to engage in both roles as a individual contributor and a manager. His position as a Program Manager he was responsible for a development, test, documentation and marketing team. As a program manager of the Microsoft Operations Manager 2005 product, he was responsible for the operations database and data warehouse. His broad experience in database implementation and design, system implementations prior to Microsoft gave him a unique first hand experience in this area and lead to many key features needed in the product. He has been developing custom software for many industries since 1983, and was primarily engaged in the insurance and legal industries. He owned and operated his own successful consulting, custom applications development and networking company. He had been certified as a Novell CNE, Microsoft MCSE. He will soon have is certifications as a MCSD and MCDBA. He has worked in corporate applications development for a geographically dispersed field force. He designed, created and implemented the complete workforce automation system which included hardware and infrastructure selection and installation, the application development lifecycle, deployment, training and the business process architecture for SM&P. SM&P has a corporate office in Carmel and the 16 field offices across the Midwest. That software system built in 1996 is still in operation today. His experience in development ranges from embedded devices which generally use assembly language or C++, to the PC languages are lengthy. His depth and breadth exceed a generalist, as he is an expert in many areas having to do with application and database performance, instrumentation and debugging, health monitoring and architecture design for enterprise environments. His experience at Microsoft afforded him the opportunity to work around the world on real implementations ranging from embedded robotics at ABB in Sweden to CRM database and web performance at Siebel in San Mateo, Ca. David has worked in the object oriented development space since Visual C++ with MFC and Visual Foxpro 3.0 have been on the market. Microsoft Visual Studio and the .Net framework is a continued extension of this experience and was in a unique position to be apart of the early beta’s by being an Applications Development Consultant responsible for assisting his Microsoft Premier Independent Software Vendors adopt and implement emerging Microsoft Technologies and best practices.  This also allowed David great access to SQL server internals and early SQL 2000 and 2005 beta’s as Siebel was a major SQL Server client and was always pushing the product in interesting ways as Siebel was originally written for Oracle, DB2 and Ingress. In all, David brings 23 years of broad systems, development and business experience whatever project he works.

Resume in Microsoft Word

Resume in PDF
 

 

Objective

To continue to be a contributing citizen of the United States of America who is open to
relocation with a preference for the State of Indiana or Washington that enjoys world travel as part of the project requirements.

To deliver results oriented solutions that are scalable, maintainable and effective as a Senior Consultant responsible for application and infrastructure architecture, source development, related enterprise development methodologies and patterns, database design and administration combined with systems and business assessment and analysis documentation within a project management framework.

To repeat the highest return on investment for a company from my involvement which originated with a development team as a manager responsible for assisting the team of ten people in working to overcome the challenges related to skill set modifications, management of the project time line and risk while staying within budget and minimizing turn over.

To consistently deliver a return on investment for a project as a senior individual contributor as a team player or as an independent as the situation may demand.

To continue creating, presenting and delivering solid solutions on time and within budget for customers using company assets coupled with my breadth and depth of experience.

To keep my debugging and analytical skills sharp so that I may efficiently and verifiably determine the root cause of failures and defects so that they may be documented.

Then assist afterwards in the proper threat and risk models so they may be established to eliminate or minimize the impact in the current or future projects.

To continue identifying new business opportunities, creating repeatable solutions and learning new skills in every engagement.

To sustain my passion and ongoing industry education by involvement in advanced software and computing technology projects that are applied to business processes using collaborative influence that yields mentoring opportunities.
 

Experience

10/2002-Present                        Grigsby Consulting LLC County                   
Carmel, IN / Snoqualmie, WA / New Palestine, IN

Principal Consultant / Senior Developer / Member Manager

Operate and manage my consulting and development practice focused on office
automation for small to medium business.

•
      Microsoft Registered Partner and ISV
•
      Sales
•
      Consulting
•
      Software Development - Web, .Net , VS, VS Team
•
      Web - MOSS/SPS, ASP
•
      Database - SQL Design, SSIS, BI, Tuning
•
      IT Administration and Management
•
      IT Governance

 

 

04/2004-07/2007                        Caffe Del Drago LLC
New Palestine, IN

Principal / Member Manager

•      Backoffice, Accounting, IT Administration
•
      Assist Anna, my wife, in managing the Coffee House
       -Barista
       -Open/Close Shop as needed
       -Till and Cash Flow Management
•
      Marketing
 

 

05/2006-12/2006                        City of Indianapolis/Marion County                    Indianapolis, IN

Chief Technology Officer

Under general direction of the Chief Information Officer (CIO), responsible for
technology strategy, planning, and architecture for City/County technology
environment. Serves as the City/County's focal point with respect to technology
and architectures. Acts as the chief advocate of technology use with a variety of
contacts including customer entities, the IT Board and the IT Team. Works with
customers and ISA management team to understand business needs across
various functions and to define the role of technology to meet those needs

•
      Technical Architect for 60 local government entities using a shared data center
serving 5500 desktops at 270 sites. This data center hosted Windows, Unix and
Mainframe platforms running over 350 applications.

•
      Responsible for overseeing Operations Management and out source contractors
Northrop Grumman and Unisys on a daily basis

•
      Strategic Technology Planning (25%)
       -Business alignment
       -New technologies evaluation
       -Technology portfolio and standards
•
      Service Management of Technology Infrastructure (35%)
       -Operations
       -Architecture
       -Consultation
•
      Strategic Relationships with Technology Providers (20%)
•
      Solution and Proposal Development (20%)
 

 

10/2004-05/2006                        Daniels Associates, Inc.                                   Indianapolis, IN

Consultant

•      Technical Manager for the Justis.NET Team for the Marion County Superior Courts and ISA. I managed a team of 6 mainframe developers and 3 .NET Developers and primary architect of the tool used in converting the Main Frame Justis application to the PC Based Justis.NET. I was also responsible for delivering the needed .NET training to assist the Main Frame programmers in moving their SME knowledge and IDEAL and developer skill sets to the VB.NET environment.
 

•      Team Lead on the Reports Team and was responsible for the adoption of standards and specifications for the JTAC State Wide CMS. Drove the team to develop working reports while a great deal of ambiguity existed and provided implementation guidance in setting up a development environment, with source control, and delivered working proto types of the some of the key styles of the 500 reports to be developed as part of the final production project.
 

 

2/2003-3/2004                            Microsoft Corporation                                       Redmond, WA

PM - Program Manager

•      Feature Team PM for the MOM Operational Database and Data Warehouse

•      Effectively communicated feature needs from the business and technical perspective to PMs, Dev, and Test to get features added to or removed from the product. Drove several new features and recalled two features

•      DB/DW Feature team never missed a milestone, was almost always the first to meet ZBB and signoff

•      Triaged Bugs/DCRs effectively, escalated to war as appropriate with customer and business impact provided

•      MOM 2000 was purchased from NETIQ without specs. I was instrumental in creating missing specs and schema diagrams for the DB/DW feature. This helped PMs, Test ,and Dev to gain clarity on issues

•      Increased Dev and Test communication and overall effectiveness by reducing randomization by fellow PMs, clearing issues through feature leads meeting, and staying focused on the features, DCRs, and bugs that mattered most

•      Earned the respect of my Dev and Test team members through technical and operational effectiveness, which was mentioned in my review

•      Held great feature meetings and increased feature team morale by incorporating attendance incentives, participation rewards focused on efficiency of delivering status and relevant information

•      Worked with several other product groups to create MOM Management Packs. Stretched even farther by completing several OOB (out of band).

•      Consistently received written customer praise for exceeding expectations in the MOM TAP Program and other MOM customer care programs

•      Consistently exceeded customer satisfaction goals

•      Provided organized, critical interview feedback about PM candidates for our team

•      Consistently met all deliverables I was accountable for and provided accurate risk assessments on any deliverables at risk

•      Presented at MMS 2003 on short notice using another PM's slide deck and received 7+ score out of 9 on audience feedback

•      10% Travel included international as well as domestic – Visited Saudi Arabia in October 2003

Dependable and on time with organizational tasks such as customer reports and expense accounting
 

 

10/1999-9/2002                          Microsoft Corporation                                       Redmond, WA

Senior 1 - Application Development Consultant

•      Provided advanced technical consulting and developer support for Independent Software Vendors and Premier Partners

•      Delivered and leveraged Microsoft Resources for customers in both breadth and depth areas such as SQL, Developer Tools, Embedded Devices, Client Technologies, and protocols

•      Managed high profile ISVs and delivered many critical problem resolutions with executive visibility

•      One of the founding members of the MSCETeam focused on Premier Windows Embedded Customers

•      Received the first ever Very Satisfied Customer Survey from Siebel for Premier Services

•      Consistently received written customer praise for work done on their behalf

•      Consistently exceeded the utilization and customer satisfaction goals for Premier Services

•      30% travel included international as well as domestic

•      Dependable and on time with reporting utilization, customer reports, and expense accounting

•      Developed technical depth in consulting and development. I enjoy assisting in pre-sales as a technical proof point. My technical background is deep and broad covering development languages, development practices, consulting, infrastructure, and IT management in small and medium businesses as well as large enterprise environments. I can consult, design, develop, train, support, and maintain applications while understanding the business needs and processes that drive the need for the application in the first place.
 

 

1996-1999                                 SM&P Utility Resources, Inc.                            Indianapolis, IN

Corporate Applications Integrator

•
      My primary responsibility was to be the jack of all trades in a 2-man MIS shop that consisted of my manager and me. I would research, propose, design, implement, configure and deploy all necessary corporate information systems. I met all my project timelines and received all my bonuses as a result. The primary process that I automated, originally took 55 people in the field with 3 business days to complete, and was reduced to 16 people taking just one day. I had a lot of freedom and ability to innovate process and technology.

•      1999
o I upgraded all the existing remote SQL 6.5 databases to a corporate NT 4.0 Enterprise Server and SQL 7.0 Enterprise in 38 hours straight over the 4th of July weekend, which was 16 hours ahead of schedule.
o I implemented our primary application for the 1,200 remote field personnel. I also converted another file-based application I developed to a SQL 6.5 database /ASP Web Site application using Visual Interdev 6.0.

•      1998
o I implemented OWA for Remote Users as part of the conversion I completed from MS Mail 3.1 on Novell 3.1 to Exchange 5.5 on a NT 4.0 Server.
o I implemented the executive overview application in Visual Basic 5.0 accessing the remote SQL databases via VPNs to facilitate real-time executive access to critical operation measurements of the districts and regional sites captured in the corporate application I created.

•      1997
o I implemented an Internet Web presence for SM-P at WWW.SM-P.COM with IIS 3.0 using FrontPage on an NT 4.0 Server. o I created a beta version of Web-based ticket access with DBWeb.
o I deployed MS Proxy 2.0 for limited corporate user use for browsing the Web.
o I implemented a claims application for the corporate office as a file-based application. Reporting was done by using Access 97 to facilitate unlimited reporting requests.
o I redesigned and converted the ticketing file-based application from VFP 3.0 to VFP 5.0 for use with SQL 6.5. This app used remote views to remove the 2 GB DOS file limit on FoxPro, which we were approaching after the first year as planned.
o I also moved to a NT 4.0 Server with duplexed and mirrored drives on a Compaq Prosignia 500 and a NT 4.0 Workstation environment eliminating the Novell 4.01 and GroupWise NLM, as well as the GroupWise desktop app and WFW 3.11 as they were not viable in a remote district environment via Internet Dial-ups, RAS, and VPN’s for routing and dispatch.
o The routing features were accommodated in the ticketing application by using an auto-routing function in the ticket receiving process that I wrote. The three regional sites were connected to the Internet via fractional T1 line using Adtrans and ACC Danube that I configured and installed.
o The remaining 10 district sites where using NT Workstation 4.0 with the ticketing application and connected via a dial-up account using RAS and connected to the NT and SQL Server via a PPTP/VPN connection that I implemented.

•     1996
o I finished deploying the ticketing file-based application to the two remaining regional sites in Milwaukee and Dallas in 6 months.
 

 

1994-1996                                 Lantech of America, Inc.                                    Indianapolis, IN

Corporate Application Integrator

•      I was hired to start an applications integration division for Lantech of America, Inc., who was a primary partner I had worked with while I operated DNA Software Co., Inc.

•      1995
o I implemented a beta version of an automated ticketing application (C4) for SM&P Utility Resources, Inc. at a beta site in Noblesville, IN. This application was unique in that it received the electronic ticket (work order) from the One Call via a modem that was supposed to be connected to a TTY printer. I used the ActiveX control MSCOMM32.OCX and dynamically parsed the incoming ticket via a database of text anchors (tokens) and runtime functions to populate the database, and then emailed the ticket to via GroupWise for routing and dispatching the ticket to the locators via a batch process on paper. I leveraged Novell GroupWise 4.0(NLM and Windows Desktop Application) with Visual FoxPro 3.0 (file based database) via DDE on NT 3.5 Alpha Shell in a Novell 4.01 environment.

•     1994
o I implemented a custom application for Resort Condominiums International to facilitate librarian research of competition and completive analysis. I integrated PaperWise Imaging and Text Bridge OCR with Visual FoxPro 3.0 (file based database) and Visual Basic 3.0 via DDE on WFW 3.11 in a Novell 3.1 environment to accomplish this. The leveraged the FoxPro rushmore query capabilities and the text OCR’d via Text Bridge, and tied with the image retrieval of PaperWise via Btrieve database based on a unique key from FoxPro assigned at the time the image was scanned.
o I designed, developed, integrated, and installed Platinum Accounting System with Visual FoxPro 2.6, Visual Basic 3.0, and Excel 4.0 via DDE and OLE Automation on WFW 3.11 in a Novell 3.1 environment as a beta Version of an in-house Quoting System for Lantech of America
 

 

1988-1994                                 DNA Software Co., Inc.                                     Indianapolis, IN

Founder, Consultant

•      Sales went from 80K in 1988 to 1M in 1994 with 4 consultants/developers.
 I had personally trained all the employees. I was managing 5 employees in 1994.

•      1991 – Awarded with Novell Gold Reseller status. We had shifted our focus to Novell LANs and WordPerfect installs for small to medium sized law firms and insurance agencies as development work would follow as a natural extension of office automation. We leveraged WFW 3.11 as Windows applications became more prevalent and requested.

•      I developed and maintained dBase 1.5, Foxpro 2.5 and xbase applications for several insurance companies, insurance agencies, manufactures, and law firms. I developed many vertical market, niche QuickBasic applications and Microsoft assembly based TSR’s for clients
 

 

1987-1988                                 Sears Business Systems Center                        Indianapolis, IN

Systems Engineer

•     I configured and installed software, computers and designed, LAN’s for customers. I provided pre-sales support, consulting, support and maintenance. During the downsizing of the 75 nationwide system engineers I was retained as 1 of 26.
 

 

1982-1988                                 Jarrett Engineering Co., Inc                                Indianapolis, IN

Draftsman /  Software Developer

•      I developed a printer driver for the NEC P7 24-pin printer for AutoCAD via the ADI specification in MS Macro Assembler 4.0

•      I designed and developed a labor / job costing application on an Apple II in BASIC in my computer class at high school. I later converted the labor and job costing application to a IBM PC using BASICA and finally to MS QuickBasic 1.0

•     I started as a Junior Draftsman as part of a High School Industrial Cooperative Training Class as I had completed the required credits to graduate High School as a sophomore.
 

Education

1984-2003                                 Industry Conferences                                                       USA

•      MGB 2003  Exhibitor/Attendee

•      MMS 2003 Presenter/Exhibitor/Attendee

•      MGB 2002  Attendee

•      Microsoft Company Meeting 2000, 2002  Attendee

•      TechEd 1995, 1997, 1998, 1999 ,2001 Attendee

•      PDC 1998, 2000  Attendee

•      Frontline Expo 2001 Exhibitor

•      WinHec 2002 Exhibitor

•      Embedded DevCon 2001, 2002 Exhibitor, Speaker and Attendee

•      Embedded Systems Conference 2002  Exhibitor and Attendee

•      Siebel World Wide Users Week 2001  Exhibitor and Attendee

•      Siebel eBusiness World 2001 Exhibitor

1984-2003                                 Industry Certifications                                     Indianapolis, IN

•      MCSE attained in 1995

•      CNE attained in 1991

1984-1986                                 College                                                           Indianapolis, IN

•      Indiana University Purdue University at Indianapolis - Inactive since Fall 1986

1980-1984                                 High School                                                    Indianapolis, IN

•      Thomas Carr Howe High School  - Graduated with High Honors in May 1984

Awards

1980 – 2003

•      Microsoft Bulldog Award Q3 2001

•      Microsoft ADC of the Quarter Q3 2000

•      Novell LAN Ranger 1990 for Outstanding Sales and Support

•      Scholastic Gold Key 1982

•     Indianapolis 500 Festival of Arts Grand Prize 1981

 
 

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